Is TuneLink Home compatible with iOS ?

Yes. TuneLink Home is compatible with iPhone, iPad, iPod touch. TuneLink Home detects when it is connected to an iOS device. TuneLink Home glows blue when connected to an iOS device.

How do I set up TuneLink Home?

Simply attach the USB cable to the supplied power adapter or any spare USB port, and then attach the audio cable between TuneLink Home and your stereo. Once powered up, TuneLink Home will glow blue and is ready to pair to your device. Once you pair your device, TuneLink Home is ready for streaming audio from any app. To use TuneLink Home as a universal remote control, download the app from the Apple iTunes store. From within the app, setting up remotes to replace your existing remotes takes just a few moments. What kind of range can I expect between my mobile device and TuneLink Home? TuneLink Home's range averages well over 100 feet in just about any scenario. This may vary depending many factors including how many walls are between your mobile device and TuneLink Home, what device you have paired to TuneLink Home, and where your TuneLink Home is positioned.

How can I update the firmware in my TuneLink Home?

TuneLink Home can be updated with the latest firmware over the Bluetooth link using the TuneLink Home app. Simply navigate to the settings page of the app to see if a firmware update is available, then follow a few simple steps to complete the update. TuneLink Home's firmware update capability ensures that TuneLink Home will always be up to date with the latest features.

Does TuneLink Home automatically connect to my device or do I need to pair it each time I want to use it?

TuneLink Home's "Auto-connect" feature creates a wireless Bluetooth connection that behaves very similar to a typical Wi-Fi network. If your device is in range with Bluetooth enabled and you have previously paired your device with TuneLink Home, then TuneLink Home will automatically connect to your device. This is much more convenient than other devices which require you to pair your device each time you want to use it. As long as you leave Bluetooth enabled, then TuneLink Home "just works".

If you prefer to use TuneLink Home without the auto-connect feature, simply navigate to the settings page of the app and set Auto-Connect to OFF. In this mode, you must pair your device to TuneLink Home each time you wish to use it or go outside the range of TuneLink Home.

Do I need anything else like a Wi-Fi router to use TuneLink Home?

No. TuneLink Home connects directly to the built-in Bluetooth transceiver in your device and does not require purchasing any additional hardware.

Using TuneLink Home as a universal remote control:

How does TuneLink Home work as a universal remote control?

TuneLink Home connects with your mobile device using a long-rang Bluetooth connection. Using the TuneLink Home app, virtual remote controls are then downloaded and saved in the app. When buttons are pressed on the virtual remote control, the remote code is sent over the Bluetooth link then converted to an IR signal inside TuneLink Home. TuneLink Home houses a powerful array of IR emitters that flood the room with invisible IR light to take control of all your devices.

What is the range of TuneLink Home's IR emitters?

On average, TuneLink Home can control IR devices up to 45 feet away. This figure may be shorter or longer depending on several factors, including the remote control protocol being used. Some examples of situations in which the range might be shorter include a blocked or altered IR receiver, bright sunlight or certain types of fluorescent lighting, or incomplete custom device training (command key learning). TuneLink Home's wireless connection means that it may be set up in wherever is most convenient. Typically, TuneLink Home works best when set up near your entertainment center and facing out into the room.

I can't find my device in the remote control database. Can I still use TuneLink Home to control my device?

Yes!

TuneLink Home is also a learning remote control. This method requires you to still have the original remote control that works with your device, but is the quickest way to get TuneLink Home to control any device. To get started, choose "Custom" instead of the device type and follow the wizard.

My satellite/cable box does not seem to respond to TuneLink Home's remote control. Why?

Your satellite receiver (i.e. DirecTV, Time Warner, Scientific Atlantic, etc…) is likely set to receive signals in RF mode, and if it's set to RF, it ignores the IR input. In your settings, you can set you receiver to receive IR signals. If an address setting is required by your set-top box, set it to remote address 1.

What is the "iR Out" jack for on the back of TuneLink Home?

This jack may be used to connect any standard IR repeater cable to TuneLink Home. In many entertainment systems, it is common to have a receiver or satellite box hidden inside a cabinet. IR requires "line-of-sight" in order to function, so the cabinet may interfere with TuneLink Home's ability to control items that are hidden from it. Use the iR Out jack to eliminate this issue.

I want to create a series of button commands that will execute when I press one button. Can TuneLink Home do that?

Yes. This can be done by setting up an "Activity". Each activity stores a sequence of keys that can come from any virtual remote control you have set up in the app. To create a new activity, navigate to the "My Remotes" page and tap "Add". Select "Activity", then begin pressing the buttons you wish to record. The red bar at the bottom allows you to insert delays using the clock icon and save the activity using the check icon.

Bluetooth Streaming Audio:

Can I use TuneLink Home to listen to apps like Spotify and Pandora?

Yes! TuneLink Home works with essentially all audio apps. This includes most Internet radio apps, games, audio book apps, and more.

Does TuneLink Home affect the way I make phone calls?

No. TuneLink Home has no effect on the way your phone makes and receives phone calls. If you have a hands-free headset, then the headset will work as advertised. TuneLink Home is not a hands-free device or speakerphone.

I've heard that Bluetooth Audio quality may not sound as good as a direct wire. What does TuneLink Home do differently from other products that makes it sound so good?

To start, not all Bluetooth audio devices are created equal. There are numerous codecs (encoding and decoding algorithms) that may be used for sending audio over the Bluetooth wireless link. Not only does TuneLink Home use the highest quality codecs available, we have also included an audiophile quality DAC in order to ensure the fidelity of your music. If your stereo has an optical input, TuneLink Home goes one step further and provides true digital-to-digital delivery of your audio through the TOSLINK jack. In a blind test, even the most discerning listeners will have trouble discerning TuneLink Home from a wire.

Do I have to use the FREE app to play my music (ie. Pandora)?

You will need the TuneLink home app to setup any universal remote control features and control any sharing modes within TuneLink Home. The TuneLink Home app offers convenient music controls, but once TuneLink is plugged in and paired with a device, users have the flexibility to play their music from within the TuneLink app or from the iPhone, iPod touch, iPad native music player. You can also listen to Internet radio stations such as Pandora, Spotify, We7, Slacker, Youtube, Accuradio, Iheart, Grooveshark, Shoutcast, Radiorage.

Will TuneLink work with my Friend's Android mobile phone?

TuneLink Home will pair with any device that supports the A2DP Bluetooth stereo audio standard including Blackberry, Android, or other capable mobile devices. Some product features require the application for complete function, but we have found that Android will play through TuneLink and charge from Tunelink without problems.

If you experience further difficulties please contact our Support Team.