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Your satisfaction is our business.  The New Potato team is prepared to address questions, concerns or problems related to using your TuneLink Auto for Android unit.

Technical Support

If you are having problems using TuneLink Auto for Android, please consult our online resources first.

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If your problems are not addressed by our online resources, please contact our Technical Support team. TuneLink Auto for Android Technical Support can be reached at any time by emailing support@newpotatotech.com. You may also contact us for support by phone at + 1 (910) 399-7073 Monday through Friday between the hours of 9:30 a.m. and 5:30 p.m. EST, except for observed holidays. Our business hours and holiday schedule can be found in the General Information section of or web site.

In all email correspondence with Technical Support, please include your full name and a complete description of the technical problem you are having, including 1. The type of vehicle you are having problems using TuneLink Android with and 2. Model of phone and operating system you are using 3.a complete description of any problems as well as steps you have taken so far to correct it. Please also include any customer reference number provided to you by Technical Support.

Warranty Support

If  you have questions about your TuneLink Android warranty, please consult our TuneLink Auto for Android Warranty information page.

If you need to obtain Warranty Support related to obtaining service for your TuneLink product, please contact our team via email anytime at support@newpotatotech.com or via phone during regular business hours at +1 (910) 399-7073.

The correct address to mail TuneLink Auto for Android unit for replacement under the terms of your warranty is:

    New Potato Technologies
    TuneLink Auto for Android Warranty Program
    5508 Business Drive
    Wilmington, NC 28405